Our expertise

Digital strategy consulting

Our digital strategy consultancy service combines analytics, e-commerce best practices and UX design to craft tailored strategies that will help you drive more leads, increase your sales and boost your ROI. To do so, our experts will deep dive into your current strategy and user experience to understand your customers' on-site motivations and identify new opportunities for growth.


Our team of e-commerce experts will start with auditing your website and competition to create a complete strategy in order to improve the website performance and generate higher revenue. The UX part of the audit will be based on data and heuristic analysis to understand the visitors' behaviour and user journey on your website. And the CRO audit will be focusing on the most critical areas of your website to define the best testing strategy to adopt in order to optimise your conversion rate online.


After a deep UX and CRO audit, our team will elaborate a clear and relevant strategy and will intervene alongside your teams and technical agency to redesign your pages. As we believe in data and in testing, our team will test each recommendation and will monitor the results on a daily basis to ensure that the user experience and conversion rate optimisation strategies are making the best possible improvement. Through testing and monitoring, our team will enhance the user journey on your e-commerce website and boost your conversion rate by turning your visitors into customers.

UX and CRO website audit

Do you have enough traffic on your website but a very high bounce rate on the homepage?

Do you have great newsletter content but no one is subscribing?

Then it is time to carry out a website audit to understand why your clients are leaving instead of converting. In fact, a poor user experience leads to poor sales, a low average order value and a poor conversion rate.

An audit is the perfect first step to understand how users behave on your website,  identify areas of weakness in your user interface, and discover how your user experience leads to leaks in your sales. The role of a website audit is to help you create a better UX and optimise your conversion rate.

Right after your website analysis, our team will provide you clear actionable UX and CRO recommendations to dramatically improve your e-commerce strategy and online user journey with a user centred design.

Basic audit

800 €

  • 2 key pages analysis
  • Page performance analysis
  • Recommendations for optimization projects

Ergonomic audit

On demand

  • Detailed page analysis
  • Competitive benchmark
  • Pages' optimization recommendation

Global audit

On demand

  • Ergonomic and design audit
  • Merchandising audit
  • Web data analysis
  • Recommendation & optimization roadmap

Training

In today’s world, companies are under pressure to respond rapidly to change and maximise resources to meet customer needs. In this digital age, in-house proficient project managers are required to manage projects that are on time, on budget and provide a real competitive advantage.

At Hopper & Hopper we provide your workforce with digital marketing trainings to create effective project teams that will be an integral part of your digital success. To do so we are offering a wide range of  trainings including e-commerce best practices, CMS usage (content management systems), UX principles, conversion rate optimisation, etc. 

HOPPER & HOPPER create made-to-measure training programmes to equip your teams with the knowledge and discipline required to manage, plan and deliver each step of a digital project. With a hands-on approach dealing with CRO best practices, UX design and understanding e-commerce tools, we’ll provide your teams with methodologies and tools that will help them deliver successful projects.

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